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MP3 Buyer Guide
Here are some tips for buying and using MP3s from the Music pages.

Email links:
When you pay for your purchase, you will soon receive an email from Lyrebird Music and Michael Johnson.
The email contains links to download each of the tracks you have purchased. Remember to check your SPAM or JUNK folders if you can't see the Lyrebird Music and Michael Johnson email.

Important:
Before you click on any of the links, decide which device you want to download the tracks onto. We recommend you download the tracks onto one of your desktop or laptop computers. They will be downloaded into your computer's Downloads folder. After that you can sync to your other devices to put the tracks onto your phones, tablets, ipads, etc. Just sync the way you would normally sync your phone with your computer.

For users of Apple Products:
please make sure you download the tracks to your computer (desktop or laptop). Apple has made it impossible to download an MP3 directly onto your iPhone, iPod or iPad unless you purchase it through their iTunes store. If you did try to download the MP3s onto your iPhone, iPad or iPod you would only be streaming the MP3 from the internet, not actually downloading it onto your device. So it would play, but you wouldn't have it stored permanently on your device.
That's why we recommend you use your desktop or laptop first, and then sync to whichever devices you wish after that.

Android users:
of smartphones, tablets etc, you can download to those devices if you wish, and the MP3s will be stored in your device's Download folder.
Use only one device to download. The links are valid for one computer (or device) only, so the first time you click on a link in the email, from then on, any other tracks in that purchase can only be downloaded onto that computer (or device).

Support:
This website is run by Michael Johnson. There is no tech support department, so if you are unsure how to sync your devices, it's probably better to buy the CDs, rather than the MP3s. Michael can certainly help you if there's a problem with the purchase, but he wouldn't be able to guide you through the syncing process or solve problems relating to moving the MP3s from one device to another.

24 hour time limit:
The links are only valid for 24 hours after your purchase, so please download the MP3s immediately.

Error:
From time to time the internet is sluggish, so if you receive an internet error message, please wait for an hour or so, and try again to download your MP3s.

Download folder:
On your computer, when you click on your download link in the email, it will open your internet browser. The browser will remain an empty screen - don't panic. The MP3 is being downloaded into your Download folder. For any other questions related to MP3 downloads, try our Frequently Asked Questions section below (FAQs).


Frequently asked questions


Do I need to have a PayPal account to purchase items on the music pages?
No. You don't need a PayPal account to shop at Michael Johnson's music pages.
If you don't have a PayPal account you can pay with your credit card. The PayPal system can process a credit card payment for you. When you have finished shopping, and you are on the Shopping Cart page,
you'll see these choices. Click on "Check Out" and it will take you to the next step.
Then choose "Don't have a PayPal account?" You will be taken to a secure page (still on the PayPal system) where you can pay with your credit card.
If you have a PayPal account, choose the Check out with PayPal button and continue your purchase.

Can I forward the email containing the MP3 links to my friends?
No, the download links are valid for one person only. This is to make sure that the artists are able to earn an income from their music, and keep creating more for you.

Can I forward the email containing the MP3 links to one of my other computers? (eg laptop)
No, the download links are valid for one device only. After you download the M3s to one computer (or device), you can sync to your other devices. As many as you wish, there's no restriction on the number of devices you can store and play your MP3s on.

When I clicked on the link, there was an error message, what should I do?
Try again in an hour or so, your server was probably busy.

How long are the links valid for?
You must download your MP3s via the emailed links within 24 hours of the email being sent to you.
After that, the links will expire.

Can I download the MP3s directly to my Apple devices (iPhone, iPad, iPod)?
No, Apple devices prevent you from storing downloaded MP3s from sites other than iTunes, so you'll need to download the MP3s to your computer first. They will be stored in the Download folder. Then you can sync them to your Apple devices, through iTunes.

Can I download the MP3s directly to my Android devices (phone, tablet, MP3 player)?
Yes, you can download the MP3s directly to your Android devices. They will be stored in the Download folder.

I missed the 24 hour download time, how can I get my MP3s?
Please download the MP3s within 24 hours of receiving the email. If you've experienced a technical difficulty and the links expire, please contact us by email to info@michaeljohnson.com.au and we'll assist you.

What difference does it make where I buy the MP3s from?
Buying the MP3s from the music pages means 100% of the profit from the sale goes to the artists.
By shopping on the Michael Johnson's music pages, you are supporting the artists.

I can't find my MP3 after I downloaded it
It's in your Download folder

What is the difference between an mp3 and an MP3?
There's no difference. Some people just prefer to write it with capital letters.

What will happen with my personal information gathered on Michael Johnson's music pages?
Your information is kept private, we will not ever hand it over or sell it to any other individual or organisation. Never ever.

How can I find out when Michael Johnson has new CDs and MP3s?
Please subscribe to the Mailing list. There's a link to the Mailing List at the bottom of every page on this site. When you subscribe, you will be informed of upcoming concerts, CDs and MP3s.



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